Terms and Conditions

Terms & Conditions – Rico Vape

Introduction

Welcome to Rico Vape. By accessing and using our website or purchasing our products, you agree to comply with these Terms & Conditions. Please review them carefully before placing an order.

General

• Acceptance: Your use of our website or services signifies your acceptance of these Terms.
• Changes: We may update these Terms at any time; changes take effect immediately upon posting. Please check back regularly.

Ordering

• Acceptance of Orders: All orders are subject to acceptance and product availability.
• Product Information: While we strive for accuracy, we do not warrant that descriptions, pricing, or images are error-free.
• Pricing: All prices are listed in USD and may change without notice.

Payment

• Methods: We accept major credit/debit cards, PayPal, Stripe, bank transfers, and certain cryptocurrencies.
• Security: Payments are processed securely; no card details are stored on our servers.

Shipping

• Order Preparation: Orders are usually processed within 1–3 business days.
• Delivery Time: Shipping typically takes 7–14 business days, depending on the destination.
• Shipping Costs: Calculated at checkout based on weight and destination.
• Tracking: A tracking number will be provided once the order is shipped.

Order Status Definitions

Pending:

Your order has been received and is awaiting payment.

On-Hold:

Your payment is under review.

Processing:

Your order is being prepared for shipment.

Shipped:

Your order is on its way.

Completed:

Your order has been delivered.

Returns & Exchanges

We offer a 30-day return window from delivery date. Items must be unused and in original condition. See our Refund Policy for full details.

Account

• Account Creation: You may create an account to make purchases and track orders.
• Password Reset: Use the “Forgot Password” link on the login page.
• Updating Info: You may update your personal information in your account settings.

Privacy

Your personal data is handled according to our Privacy Policy.

Liability & Indemnification

• Limitation: Rico Vape is not liable for indirect or consequential damages related to site use or product purchase.
• Indemnity: You agree to defend and indemnify Rico Vape against claims arising from your use of our website or violation of these Terms.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

• Email: support@rico‑vape.com
• WhatsApp: +1 213 258 6327 (Mon–Fri, 9 AM–8 PM UTC+8)

Last updated: July 2025.