Privacy Policy

Privacy Policy – Rico Vape

Information We Collect

• Personal Information: When you make a purchase or register, we collect details like your name, email, phone number, shipping address, and payment information.
• Non‑Personal Information: We also gather data such as your IP address, browser type, device details, and browsing activity on our site. These help us understand how our services are used.

How We Use Your Information

• Order Processing: To fulfill orders, send confirmations, handle shipping notices, and provide customer support.
• Service Improvement: Use non‑personal data to analyze site performance and enhance user experience.
• Communication: Send you updates, newsletters, and promotional offers. You can opt out at any time.

How We Protect Your Information

• Encryption: We use SSL encryption to secure your personal data in transit.
• Secure Payments: Payment processing is handled through secure third-party gateways; we never store your payment details.
• Access Controls: Only authorized personnel have access to personal information to perform essential duties.

Sharing Your Information

• Third‑Party Providers: We may share data with trusted partners who assist with order fulfilment, shipping, payments, and marketing. They’re bound to privacy obligations.
• Legal Requirements: We may disclose information to comply with laws or respond to legal requests.

Cookies

We use cookies—small files on your device—to personalize your experience and remember preferences. You may disable cookies via your browser settings, but this could affect site functionality.

Your Rights

• Access & Update: You can review and update your personal information through your account or by contacting support.
• Deletion: You may request removal of your data, subject to legal or operational constraints.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted here, and the revised policy becomes effective immediately upon posting.

Contact Us

If you have questions or concerns about your privacy or this policy, please contact us:

• Email: support@rico‑vape.com
• WhatsApp: +1 213 258 6327 (Mon–Fri, 9 AM–8 PM UTC+8)